MPI UK & Ireland endorses AIM venue accreditation
11/05/2010 ;
This scheme has been designed to aid buyers find the very best venues and industry suppliers for meetings, conferences and events.
AIM is the recognised brand of excellence for the UK meetings industry.
AIM is endorsed by VisitBritain, Visit England, Visit Wales and Meeting Professionals International and the Association of British Professional Conference Organisers and is the scheme designed to aid buyers find the very best venues and industry suppliers for meetings, conferences and events.
AIM measures the facilities and legal compliance of venues and suppliers to the industry and as all participants in the scheme have signed the Meetings CODE you can be sure that they are people you will feel comfortable doing business with.
How does AIM work?
There are three levels of AIM Accreditation, Entry, Silver and Gold. At each level the scheme checks 60 key criteria so that you dont have to, these include:
The location & accessibility of the meeting room/s & the overall facilities provided.
How the meeting room/s are heated and lit.
What levels of security the meeting rooms offer.
How often the rooms are serviced.
How often the rooms are decorated.
Whether the space and furniture are adequate and suitable.
The provision of in-room services.
What is included in the price.
How transparent are the published prices.
How accessible the rooms and public areas are.
How the venue is contributing to improving the environment.
The scheme insists that all AIM accredited venues & suppliers are fully legal compliant in all relevant areas the checks include:
Health & Safety at Work and Fire Safety
Disability, Sex & Age Discrimination, and Race Relations
Employers Liability
Data Protection
Sale & Supply of Goods
Trade Descriptions
Consumer Protection
Weights & Measures, Licensing Laws
The scheme insists that all AIM accredited venues and suppliers sign up to the Meetings CODE a CODE which contains four key elements which go towards creating a truly trouble free event:
Consistency you can you expect a consistent level of service
Openness they will be open and transparent in all dealings with you
Decency they treat their staff and customers with respect
Ethics they are ethical in their dealings with people and the environment
AIM at the SILVER & GOLD
AIM at Silver and Gold is a coveted achievement as it measures customer service from the first contact through to the 'on the day' experience and in the unlikely event that they receive a complaint, it even measures how they deal with it.
To view a list of AIM accredited venues go to www.aimaccredited.co.uk
If you are unhappy with any venue displaying the AIM brand please email aim@mia-uk.org Please include your name and contact details to enable a response.
